ADA Complaint


The Americans with Disabilities Act of 1990 (ADA) is landmark federal legislation that opens up services and employment opportunities to the millions of Americans with disabilities. The ADA affects access to employment; state and local government programs and services; transportation, and access to places of public accommodation such as businesses, non-profit service providers; and telecommunications.


UCP of Hudson County is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis on their disability as provided by the Americans with Disabilities Act.

UCP of Hudson County management, and all supervisors and employees share direct responsibility for carrying out UCP of Hudson County commitment to the ADA.  UCP of Hudson County Administration ensures accountability in this commitment, and supports all parts of the organization in meeting their respective ADA obligations.  UCP’s Administration coordinates internally with all appropriate offices in the investigation of complaints of discrimination, and takes a lead role in responding to requests for information about UCP of Hudson County’s civil rights obligations and operations.

ADA Complaints

If you wish to file an ADA complaint of discrimination with UCP of Hudson County, please contact Keith J Kearney via 201-436-2200 or 721 Broadway, Bayonne, NJ 07002.

What Happens to my ADA Complaint of Discrimination to UCP of Hudson County?

All ADA complaints of discrimination received by UCP of Hudson County are routed to UCP of Hudson County’s Administrative Offices for prompt investigation and resolution. All complaints received will be investigated, so long as the complaint is received within 180 days from the date of the alleged discrimination. UCP of Hudson County will provide appropriate assistance (online and otherwise) to complainants who are limited in their ability to communicate in English or require accommodation. Complainants will be requested to leave contact information for follow-up about their complaints.

UCP of Hudson County aims to complete investigations into all complaints received, within 90 days of receipt. In instances where additional information is needed to complete an investigation, the investigator will contact the complainant using the contact information provided. Failure of the complainant to provide contact information or any requested additional information may result in a delay in resolution, or the administrative closure of the complaint. UCP of Hudson County has a zero tolerance policy on discrimination and will take appropriate corrective measures in all instances where a violation of UCP of Hudson County’s non-discrimination policy has been established.

Once a complaint investigation is complete, complainants will receive a notice of finding via their preferred/available mode of contact (phone, E-mail, U.S. post, etc.). If no contact information is provided, a note regarding the outcome of the investigation will be saved on file for a minimum of three years. Complainants can contact UCP of Hudson County’s Administrative office at 201-436-2200 at any time to check on the status of their complaint.

Filing a Complaint Directly to the Federal Transit Administration:

A complainant may choose to file a Title VI complaint with the Federal Transit Administration by contacting the Administration at:

Federal Transit Administration

Office of Civil Rights

Attention: Complaint Team

East Building, 5th Floor – TCR

1200 New Jersey Avenue, SE

Washington, DC 20590 

Further questions about UCP of Hudson County ADA Obligations

For additional information on UCP of Hudson County’s non-discrimination obligations and other responsibilities related to ADA, please call 201-436-2200 or write to:

UCP of Hudson County

721 Broadway

Bayonne, NJ 07002